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Research papers

Using research to measure the quality of corporate banking services

This seminar is devoted to the question of improving the quality of financial services and the topic is a timely one. For in the United States, as in Europe and around the world, the quality of service has become a key element in the competitive...

Catalogue: Seminar 1985: Assessing And Improving The Quality Of Financial Services
Author: Merl W. Baker
June 15, 1985
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Citation

Baker, M. W. (1985a, June 15). Using research to measure the quality of corporate banking services . ANA - ESOMAR. Retrieved April 28, 2024, from


https://ana.esomar.org/documents/using-research-to-measure-the-quality-of-corporate-banking-services-